The membership card system is also an effective way for Costco to track customer purchases. For example, you’ll find some of the most shoplifted things near the exit, where employees can track the movements and activities of shoppers as they leave. The company also places items strategically throughout its stores. Their stores’ large size ensures ample space between shelves, making it hard to hide items without being seen. Here are some of the tactics that keep Costco’s shrinkage low:Ĭostco uses its store layout to make it hard for shoplifters to conceal items or escape undetected after stealing something from the store. The company says it loses about 0.12% of its sales to shoplifting, which is much less than its competitors like Walmart and Target. What is Costco’s Store Loss Prevention?Ĭostco has a minimal rate of theft. Therefore, the retailer can track down any members who shoplift and take the necessary measures. This means they do not need to steal from their employer, reducing such incidences among employees.Ĭostco’s membership policy also means they have records of their customers at hand. To discourage employee theft, Costco pays its workers well above average wages. If there are any differences between them, you will have to explain or show proof of payment for any items missing from your receipt An employee compares your receipt with what’s in your shopping cart and bag. Its membership agreement states that you need to show your receipt as you exit the warehouse. Receipt check – Costco has a policy of checking receipts after every purchase.They’re also used on clothing racks and shelving units to prevent theft by employees and shoppers alike The tags can be attached by employees or placed onto items at their point of sale. Security tags – Costco uses tags placed on merchandise that trigger an alarm when removed from their packaging while leaving the store.The guards have every right to detain you before you leave Costco’s property if they suspect you of shoplifting Security guards – Costco locations have security guards on site who monitor the store for suspicious activity or potential theft incidents.Additionally, they have access to security cameras to monitor shoppers’ movements throughout the store Employees – Costco’s loss prevention employees look for specific behaviors that indicate potential theft or criminal activity within their stores.Security cameras – Costco stores have CCTV cameras strategically located throughout the warehouse to monitor activity and record any incidents of theft or other crimes by customers or employees.Costco uses several ways to deter shoplifting, such as: But while the company’s stores may be low-crime, they’re not entirely immune to theft. 6 Will Costco File Charges For Shoplifting?Ĭostco has a reputation for being a retailer that doesn’t get hit with many shoplifting incidents. 5 What to Do When You Witness Shoplifting at Costco.3 What Happens If You Get Caught Shoplifting at Costco?.2 What is Costco’s Store Loss Prevention?.
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